What is the VOA? -- What is council tax? -- How is a property valued for council tax? -- Have the VOA's powers changed since council tax was introduced in 1993? -- Why does the VOA need to hold information about property value? -- How does the VOA keep the information up to date? -- Does the VOA hold information which is not about property? -- How does the VOA hold information about property? -- What information does the VOA need? -- Is the VOA going to use new or additional types of information about a property to carry out valuations? -- Does the VOA use any personal information to make judgements about property value? -- Is there a revaluation currently taking place or planned in England? -- Does the VOA have new powers to enter people's homes? -- Does the VOA sometimes need to visit properties to ensure its information is accurate? -- Will Home Information Pack inspectors check homes for council tax purposes? -- Does the VOA take photographs of properties? -- If a property owner makes home improvements does this lead to them paying higher council tax? -- If a home owner installs energy efficiency measures, will this increase the banding? -- Do the VOA use aerial photography to make judgements about property value -- Are there errors in the amount of council tax people pay based on inaccurate property valuation? -- How can I find out more about the role of the Valuation Office and council tax? -- Wales -- Northern Ireland and Scotland.

Information on property valuation and council tax.