Definition of terms -- Executive summary -- The database -- The sample structure -- National average service charges -- National average service charges by percentage -- National average service charges by building size -- Total service charges by location -- Component service charge by location -- Service charge trends 1983 -- 2006 -- Looking to the future

Provides monitoring figures for office service charges in the UK. Includes building location and building size. Reviews service charge trends 1983-2006. Finds that service charge costs for non air-conditioned buildings have risen on average for the last 5 years at 8.3% pa. Finds the cost of running non air-conditioned properties relative to air conditioned properties has remained remarkably static at approximately 70% for the entire duration of our OSCAR dataset. However, in the last two years, this risen to about 80%. Reports evidence of a core service charge cost to run a building regardless of whether it is air-conditioned or non air-conditioned. Includes tables.