Focuses on the major touch points of change that the RICS believe will have a significant impact on the surveying and related buit and natural environment professions. The RICS Futures programme explores the implications of key drivers for change to 2030, from mass urbanisation and the emergence of real estate as an investment class, to the rise of the worldwide middle class and the revolutionary promise of big data. The report identifies six areas where action is required over the next few years to respond to these new social, economic and business environments. These six actions should guide the plans and strategic direction of organisations and professional bodies across the land and built environment sector. Winning the war for talent, having ethics at the heart of what we do, embracing technology and data, creating successful and sustainable cities, take advantage of new opportunities, and developing stronger leadership.