Institute of Customer Services [electronic resource]
Online resources: Summary: Web site for this organisation which aims to 'lead customer service performance and professionalism'. Includes details of research and publications and pages on NVQs and SVQs.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Online material | Virtual Online | WEB SITE (Browse shelf(Opens below)) | 1 | Available | 122793-1001 |
Browsing Virtual shelves, Shelving location: Online Close shelf browser (Hides shelf browser)
Web site for this organisation which aims to 'lead customer service performance and professionalism'. Includes details of research and publications and pages on NVQs and SVQs.