Definitions -- The JCT Framework Agreement -- The role of the framework agreement -- The framework objectives -- Performance monitoring and appraisal -- The framework objectives -- Performance monitoring and appraisal -- The framework term -- Public sector considerations -- Legal status of framwork agreement -- Contracts (Rights of Third Parties) Act 1999 -- Applicable law and jurisdiction -- Organisational structures and decision making -- Collaborative Working -- The service provider's supply chain -- Sharing of information an know-how -- Communications protocol -- Confidentiality -- Risk assessment and risk allocation -- Health and safety -- Sustainable development and environmental considerations -- Value engineering -- Change control procedures -- Early warning -- Team approach to problem solving -- Performance indicators -- Termination -- Settlement of disputes