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Call-centre working practices

By: Series: Health and Safety Bulletin ; (285) January 2000, 19-23(5)Publication details: 2000Subject(s): Summary: Reviews the HSE's guidance on health and safety issues in call centres. Covers working practices, workstation requirements, daily routines, eyes and eyesight, hearing, stress and voice problems.

Reviews the HSE's guidance on health and safety issues in call centres. Covers working practices, workstation requirements, daily routines, eyes and eyesight, hearing, stress and voice problems.