The unbearable weight of arrears
Series: Housing Today ; (209) 9 November 2000, 14-15(2)Publication details: 2000Subject(s): Summary: Examines the declining rent collection performance of RSLs, and presents the Housing Corporation's response to the problem. Outlines how RSL performance is adversely affected by factors outside their control, and illustrates how RSLs have responded positively by adopting the following methods: closer monitoring, improving IT systems, reviewing workloads, effective time management, restructuring, and increasing resources devoted to rent arrears. Highlights the significant demand among RSLs to update the current arrears performance indicators to a more achievable and rewarding system. Table.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Journal article | London Journal article | ABS63167 (Browse shelf(Opens below)) | 1 | Available | 109436-1001 |
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Examines the declining rent collection performance of RSLs, and presents the Housing Corporation's response to the problem. Outlines how RSL performance is adversely affected by factors outside their control, and illustrates how RSLs have responded positively by adopting the following methods: closer monitoring, improving IT systems, reviewing workloads, effective time management, restructuring, and increasing resources devoted to rent arrears. Highlights the significant demand among RSLs to update the current arrears performance indicators to a more achievable and rewarding system. Table.