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Growth in call centres

Series: Western Mail ; 14 December 2000, 15(1)Publication details: 2000Subject(s): Summary: An audit of call centres by the Welsh Development Agency has found that 70% of centres expect future growth. The audit suggests that the call centre market in Wales will grow by 60% by 2008.

An audit of call centres by the Welsh Development Agency has found that 70% of centres expect future growth. The audit suggests that the call centre market in Wales will grow by 60% by 2008.