The realities of applying total quality management in the construction industry
Series: Structural Survey ; 20(2) 2002, 88-96(9)Publication details: 2002Subject(s): Summary: Japanese contractors have successfully adopted total quality management (TQM) in their domestic operations. Examines Japanese contractors operating abroad to conclude that TQM implementation in the construction industry is constrained by national markets which subscribe to a different quality culture and looks at contributory factors such as cost-based competitive bidding and the non-direct link between main contractors and site-operatives. Japanese contractors have shown TQM routines can be implemented provided that local norms and contracting practices are accommodated. [Taken from journal abstract].| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Journal article | London Journal article | ABS65773 (Browse shelf(Opens below)) | 1 | Available | 119140-1001 |
Japanese contractors have successfully adopted total quality management (TQM) in their domestic operations. Examines Japanese contractors operating abroad to conclude that TQM implementation in the construction industry is constrained by national markets which subscribe to a different quality culture and looks at contributory factors such as cost-based competitive bidding and the non-direct link between main contractors and site-operatives. Japanese contractors have shown TQM routines can be implemented provided that local norms and contracting practices are accommodated. [Taken from journal abstract].