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Treading the Delft Path

By: Contributor(s): Series: Inside Housing ; 17 January 2003, 20(1)Publication details: 2003Subject(s): Summary: Evaluates the successful application of the Delft model of choice-based lettings schemes in Britain, focusing on Harborough Home Search. The Harborough scheme is integrated with broader policy initiatives, has its own website, has links with other projects including a potential sub-regional lettings scheme and undergoes monitoring and evaluation by De Montfort University. The basic Delft principles of customer initiative, transparent selection criteria, high-quality communications, support for vulnerable groups and comprehensive market, property and neighbourhood information have transferred positively in Harborough.

Evaluates the successful application of the Delft model of choice-based lettings schemes in Britain, focusing on Harborough Home Search. The Harborough scheme is integrated with broader policy initiatives, has its own website, has links with other projects including a potential sub-regional lettings scheme and undergoes monitoring and evaluation by De Montfort University. The basic Delft principles of customer initiative, transparent selection criteria, high-quality communications, support for vulnerable groups and comprehensive market, property and neighbourhood information have transferred positively in Harborough.