RICS Tenant Satisfaction Index: Tune in to tenants, February 2005 [electronic resource]
Language: English Publication details: 2005Subject(s): Online resources: Summary: The first "RICS tenant satisfaction index" shows that better communication by landlords and managing agents would help improve UK business tenants satisfaction levels. The research was carried out by customer satisfaction experts CFI Group and the IPD Occupiers Property Databank. Tenants identified areas of concern including dispute resolution, contract detail and lease flexibility.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Book | Virtual Online | ONLINE PUBLICATION (Browse shelf(Opens below)) | 1 | Available | 129386-2001 |
The first "RICS tenant satisfaction index" shows that better communication by landlords and managing agents would help improve UK business tenants satisfaction levels. The research was carried out by customer satisfaction experts CFI Group and the IPD Occupiers Property Databank. Tenants identified areas of concern including dispute resolution, contract detail and lease flexibility.