Effective churn management for business
Language: English Series: Journal of Corporate Real Estate ; 7(2) 2005, 154-163(10)Publication details: 2005Subject(s): Summary: Aims to present research evidence on churn strategies and approaches extracted from the Centre for Facilities Management's research on five financial organisations based in the City of London, one of the most volatile business environments in the world. The different approaches are analysed systematically to understand the possible impact of churn on business and how to deal with it effectively. Explores the evidence of the link between business and workplace change and discusses a background for consensus on churn processes. The findings and conclusions are then compared with previous studies by Bernad Williams Associates for the practical implications. [Taken from journal abstract].| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Journal article | London Journal article | L130015 (Browse shelf(Opens below)) | 1 | Available | 130015-1001 |
Aims to present research evidence on churn strategies and approaches extracted from the Centre for Facilities Management's research on five financial organisations based in the City of London, one of the most volatile business environments in the world. The different approaches are analysed systematically to understand the possible impact of churn on business and how to deal with it effectively. Explores the evidence of the link between business and workplace change and discusses a background for consensus on churn processes. The findings and conclusions are then compared with previous studies by Bernad Williams Associates for the practical implications. [Taken from journal abstract].