Defining facilities management service delivery in UK shopping centres
Language: English Series: Journal of Retail and Leisure Property ; 8(3) August 2009, 193-205(13)Publication details: 2009Subject(s): Summary: Facilities management (FM) service delivery in UK shopping centres has not been researched in depth in the past. Awareness of the FM market in the retail sector is consequently poor. Examines the development of UK shopping centres and provides a typology of shopping centres. Outlines the true business of shopping centres and emphasises the vital role of quality operational management to the success of shopping. Defines FM services and analyses the trends and challenges of FM service delivery in UK shopping centres. Tables. References.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Journal article | London Journal article | L148449 (Browse shelf(Opens below)) | 1 | Available | 148449-1001 |
Facilities management (FM) service delivery in UK shopping centres has not been researched in depth in the past. Awareness of the FM market in the retail sector is consequently poor. Examines the development of UK shopping centres and provides a typology of shopping centres. Outlines the true business of shopping centres and emphasises the vital role of quality operational management to the success of shopping. Defines FM services and analyses the trends and challenges of FM service delivery in UK shopping centres. Tables. References.