<?xml version="1.0" encoding="utf-8" ?> <rss version="2.0" xmlns:opensearch="http://a9.com/-/spec/opensearch/1.1/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom"> <channel> <title> <![CDATA[RICS Knowledge Services Catalogue Search for 'su:&quot;CALL CENTRES&quot;']]> </title> <link> https://rics.koha.openfifth.net/cgi-bin/koha/opac-search.pl?q=ccl=su%3A%22CALL%20CENTRES%22&#38;sort_by=pubdate_dsc&#38;format=rss </link> <atom:link rel="self" type="application/rss+xml" href="https://rics.koha.openfifth.net/cgi-bin/koha/opac-search.pl?q=ccl=su%3A%22CALL%20CENTRES%22&#38;sort_by=pubdate_dsc&#38;format=rss"/> <description> <![CDATA[ Search results for 'su:&quot;CALL CENTRES&quot;' at RICS Knowledge Services Catalogue]]> </description> <opensearch:totalResults>91</opensearch:totalResults> <opensearch:startIndex>0</opensearch:startIndex> <opensearch:itemsPerPage>50</opensearch:itemsPerPage> <atom:link rel="search" type="application/opensearchdescription+xml" href="https://rics.koha.openfifth.net/cgi-bin/koha/opac-search.pl?q=ccl=su%3A%22CALL%20CENTRES%22&#38;sort_by=pubdate_dsc&#38;format=opensearchdescription"/> <opensearch:Query role="request" searchTerms="q%3Dccl%3Dsu%253A%2522CALL%2520CENTRES%2522" startPage="" /> <item> <title> Special report: call centres </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=74108</link> <description> <![CDATA[ <p> By McConnell, T..<br /> 2004 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=74108</guid> </item> <item> <title> Focus: India and southeast Asia </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=117642</link> <description> <![CDATA[ <p> 2004 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=117642</guid> </item> <item> <title> Exodus postponed </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=117983</link> <description> <![CDATA[ <p> By Snow, J..<br /> 2004 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=117983</guid> </item> <item> <title> Off-shoring on the increase </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=118285</link> <description> <![CDATA[ <p> 2004 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=118285</guid> </item> <item> <title> Special report: offices, business and science parks </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=73266</link> <description> <![CDATA[ <p> By Barrett, C..<br /> 2003 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=73266</guid> </item> <item> <title> Special report: call centres and serviced offices </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=73885</link> <description> <![CDATA[ <p> By Stevenson, N..<br /> 2003 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=73885</guid> </item> <item> <title> Office trends </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=70346</link> <description> <![CDATA[ <p> 2002 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=70346</guid> </item> <item> <title> Special report: call centres and serviced offices </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=70612</link> <description> <![CDATA[ <p> By Barrett, C..<br /> 2002 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=70612</guid> </item> <item> <title> Focus 2002: Staffordshire </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=70837</link> <description> <![CDATA[ <p> 2002 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=70837</guid> </item> <item> <title> Focus 2002: office and business parks </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=71634</link> <description> <![CDATA[ <p> 2002 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=71634</guid> </item> <item> <title> Special report: call centres and serviced offices </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=65982</link> <description> <![CDATA[ <p> By Eade, C..<br /> 2001 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=65982</guid> </item> <item> <title> Occupier 2001: business parks </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=66067</link> <description> <![CDATA[ <p> By Hedley, C..<br /> 2001 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=66067</guid> </item> <item> <title> Focus 2001: Wales </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=66225</link> <description> <![CDATA[ <p> 2001 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=66225</guid> </item> <item> <title> Whole-life cost model </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=67059</link> <description> <![CDATA[ <p> 2001 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=67059</guid> </item> <item> <title> Office trends 2001 </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=67208</link> <description> <![CDATA[ <p> 2001 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=67208</guid> </item> <item> <title> Call comfort </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=67237</link> <description> <![CDATA[ <p> By Black, S.<br /> 2001 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=67237</guid> </item> <item> <title> Focus 2001: Cardiff </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=68411</link> <description> <![CDATA[ <p> 2001 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=68411</guid> </item> <item> <title> Special report on call centres and serviced offices </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=68488</link> <description> <![CDATA[ <p> 2001 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=68488</guid> </item> <item> <title> Call-centre working practices </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=62391</link> <description> <![CDATA[ <p> By Dyer, C..<br /> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=62391</guid> </item> <item> <title> Call centres create 35,000 jobs </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=62555</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=62555</guid> </item> <item> <title> Service game </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=62585</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=62585</guid> </item> <item> <title> Focus 2000: Wales </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=62676</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=62676</guid> </item> <item> <title> Focus 2000: Sussex </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=62896</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=62896</guid> </item> <item> <title> Multi-media call centre jobs for London </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=62967</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=62967</guid> </item> <item> <title> Spur for call centre sector </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=63215</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=63215</guid> </item> <item> <title> Regional survey: Ireland </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=63383</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=63383</guid> </item> <item> <title> Call centres and serviced offices </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=63692</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=63692</guid> </item> <item> <title> Office trends 2000 </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=63993</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=63993</guid> </item> <item> <title> Focus 2000: Staffordshire and Shropshire </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=64324</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=64324</guid> </item> <item> <title> Revolution in customer relations </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=64393</link> <description> <![CDATA[ <p> By Branson, C..<br /> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=64393</guid> </item> <item> <title> Focus update 2000: Cardiff </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=64480</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=64480</guid> </item> <item> <title> Call centre growth to higher-skilled market </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=64487</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=64487</guid> </item> <item> <title> Ireland on call </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=64507</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=64507</guid> </item> <item> <title> Commercial property boosts Dundee </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=64707</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=64707</guid> </item> <item> <title> Focus 2000: offices and business parks </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=65425</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=65425</guid> </item> <item> <title> Confidence in call centres </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=65570</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=65570</guid> </item> <item> <title> Growth in call centres </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=65593</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=65593</guid> </item> <item> <title> Telehouses briefing paper - April 2000 </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=101122</link> <description> <![CDATA[ <p> London CB Hiller Parker 2000 .<br /> 4p. ; 30cm. </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=101122</guid> </item> <item> <title> Call centres ring changes </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=57607</link> <description> <![CDATA[ <p> 1999 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=57607</guid> </item> <item> <title> Design crucial for call centres </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=57886</link> <description> <![CDATA[ <p> 1999 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=57886</guid> </item> <item> <title> Dictating the economy </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=58326</link> <description> <![CDATA[ <p> 1999 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=58326</guid> </item> <item> <title> Occupier `99: call centres and serviced offices </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=58704</link> <description> <![CDATA[ <p> 1999 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=58704</guid> </item> <item> <title> Office trends `99 </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=59119</link> <description> <![CDATA[ <p> 1999 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=59119</guid> </item> <item> <title> London calling </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=59165</link> <description> <![CDATA[ <p> 1999 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=59165</guid> </item> <item> <title> Serviced call centres </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=59184</link> <description> <![CDATA[ <p> 1999 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=59184</guid> </item> <item> <title> Call centre website </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=59242</link> <description> <![CDATA[ <p> 1999 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=59242</guid> </item> <item> <title> Calling for better design. </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=60370</link> <description> <![CDATA[ <p> By Strelitz, Z..<br /> 1999 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=60370</guid> </item> <item> <title> Future office. </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=60381</link> <description> <![CDATA[ <p> 1999 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=60381</guid> </item> <item> <title> Cost model. </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=60563</link> <description> <![CDATA[ <p> 1999 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=60563</guid> </item> <item> <title> Whole life cost model. </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=60566</link> <description> <![CDATA[ <p> 1999 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=60566</guid> </item> </channel> </rss>
