<?xml version="1.0" encoding="utf-8" ?> <rss version="2.0" xmlns:opensearch="http://a9.com/-/spec/opensearch/1.1/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom"> <channel> <title> <![CDATA[RICS Knowledge Services Catalogue Search for 'su:&quot;COMPLAINTS&quot;']]> </title> <link> https://rics.koha.openfifth.net/cgi-bin/koha/opac-search.pl?q=ccl=su%3A%22COMPLAINTS%22&#38;sort_by=pubdate_dsc&#38;format=rss </link> <atom:link rel="self" type="application/rss+xml" href="https://rics.koha.openfifth.net/cgi-bin/koha/opac-search.pl?q=ccl=su%3A%22COMPLAINTS%22&#38;sort_by=pubdate_dsc&#38;format=rss"/> <description> <![CDATA[ Search results for 'su:&quot;COMPLAINTS&quot;' at RICS Knowledge Services Catalogue]]> </description> <opensearch:totalResults>57</opensearch:totalResults> <opensearch:startIndex>0</opensearch:startIndex> <opensearch:itemsPerPage>50</opensearch:itemsPerPage> <atom:link rel="search" type="application/opensearchdescription+xml" href="https://rics.koha.openfifth.net/cgi-bin/koha/opac-search.pl?q=ccl=su%3A%22COMPLAINTS%22&#38;sort_by=pubdate_dsc&#38;format=opensearchdescription"/> <opensearch:Query role="request" searchTerms="q%3Dccl%3Dsu%253A%2522COMPLAINTS%2522" startPage="" /> <item> <title> Complaints handling RICS Professional Standard, UK </title> <dc:identifier>ISBN:9781783211531</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=115810</link> <description> <![CDATA[ <p> London, RICS, 2016 .<br /> 47p. , This guidance note was updated January 2022 in line with new RICS Rules of Conduct and then a third version was issued as a Professional Standard in October 2023. All still classed as 1st edition and content otherwise remained unchanged. 9781783211531 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=115810</guid> </item> <item> <title> Good for consumers - good for business </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=84719</link> <description> <![CDATA[ <p> By Pilling, David.<br /> 2015 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=84719</guid> </item> <item> <title> R (on the application of Brinsons) v Financial Ombudsman Ltd </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=79760</link> <description> <![CDATA[ <p> 2007 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=79760</guid> </item> <item> <title> UK property industry unites for consumers </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=76060</link> <description> <![CDATA[ <p> 2005 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=76060</guid> </item> <item> <title> Surveyor Ombudsman Scheme first annual report 30 January 2004-29 January 2005 </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=104263</link> <description> <![CDATA[ <p> By Smith, Ian.<br /> Stirling Surveyor Ombudsman Scheme 2005 .<br /> 20p. 30cm..<br /> </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=104263</guid> </item> <item> <title> Independent redress system </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=118203</link> <description> <![CDATA[ <p> 2004 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=118203</guid> </item> <item> <title> Consultation on a surveyor ombudsman scheme </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=72815</link> <description> <![CDATA[ <p> 2003 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=72815</guid> </item> <item> <title> Home information pack blueprint </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=73009</link> <description> <![CDATA[ <p> 2003 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=73009</guid> </item> <item> <title> Complaints against agents rocket </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=70119</link> <description> <![CDATA[ <p> 2002 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=70119</guid> </item> <item> <title> Surveys that don't give you the hole picture </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=70833</link> <description> <![CDATA[ <p> 2002 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=70833</guid> </item> <item> <title> Looking for trouble </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=66222</link> <description> <![CDATA[ <p> By Bingham, T..<br /> 2001 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=66222</guid> </item> <item> <title> RICS ruckus over self-regulation </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=66940</link> <description> <![CDATA[ <p> 2001 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=66940</guid> </item> <item> <title> Ombudsman scheme </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=63091</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=63091</guid> </item> <item> <title> Complaints rise but no cases of malpractice </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=63143</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=63143</guid> </item> <item> <title> Cowboy builders top complaint's league </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=64343</link> <description> <![CDATA[ <p> 2000 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=64343</guid> </item> <item> <title> Homes for sale, compulsory bells included </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=58445</link> <description> <![CDATA[ <p> 1999 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=58445</guid> </item> <item> <title> Agents slip through ombudsman`s net </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=58679</link> <description> <![CDATA[ <p> 1999 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=58679</guid> </item> <item> <title> How landowners hedge their bets </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=58752</link> <description> <![CDATA[ <p> 1999 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=58752</guid> </item> <item> <title> Endowment policies under scrutiny </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=59961</link> <description> <![CDATA[ <p> 1999 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=59961</guid> </item> <item> <title> Fast track remedy </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=60309</link> <description> <![CDATA[ <p> 1999 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=60309</guid> </item> <item> <title> Estate agent told to pay </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=53776</link> <description> <![CDATA[ <p> 1998 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=53776</guid> </item> <item> <title> Agents in estate of doubt </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=54019</link> <description> <![CDATA[ <p> 1998 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=54019</guid> </item> <item> <title> Standards that are oceans apart </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=54295</link> <description> <![CDATA[ <p> 1998 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=54295</guid> </item> <item> <title> Complaints over defects </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=54404</link> <description> <![CDATA[ <p> 1998 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=54404</guid> </item> <item> <title> RICS rethink management codes </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=54605</link> <description> <![CDATA[ <p> 1998 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=54605</guid> </item> <item> <title> Advance in client protection </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=54986</link> <description> <![CDATA[ <p> 1998 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=54986</guid> </item> <item> <title> Arbitration mandatory in complaints procedure </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=55260</link> <description> <![CDATA[ <p> 1998 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=55260</guid> </item> <item> <title> Review of fees </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=56312</link> <description> <![CDATA[ <p> 1998 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=56312</guid> </item> <item> <title> Complaints against chartered surveyors : how to pursue a complaint against a member of the RICS. </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=97281</link> <description> <![CDATA[ <p> London RICS 1998 .<br /> 1 folded sheet ; 30cm. </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=97281</guid> </item> <item> <title> Complaints handling guidance for chartered surveying firms </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=97530</link> <description> <![CDATA[ <p> London RICS 1998 .<br /> 6p. 30cm..<br /> </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=97530</guid> </item> <item> <title> Solicitors face new penalties </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=28737</link> <description> <![CDATA[ <p> 1996 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=28737</guid> </item> <item> <title> Contract to address complaints </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=34352</link> <description> <![CDATA[ <p> 1996 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=34352</guid> </item> <item> <title> Tougher rules </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=46735</link> <description> <![CDATA[ <p> 1996 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=46735</guid> </item> <item> <title> New organisation for complaints about solicitors </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=59628</link> <description> <![CDATA[ <p> 1996 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=59628</guid> </item> <item> <title> Complaints handling : proposals by the Working Party on Dispute Resolution of the Standards and Practice Committee. </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=90333</link> <description> <![CDATA[ <p> London RICS 1996 .<br /> 20p. ; 30cm. </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=90333</guid> </item> <item> <title> Complaints about estate agents </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=6106</link> <description> <![CDATA[ <p> 1995 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=6106</guid> </item> <item> <title> CA role in new report </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=7143</link> <description> <![CDATA[ <p> 1995 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=7143</guid> </item> <item> <title> Biting back at estate agents </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=10279</link> <description> <![CDATA[ <p> 1995 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=10279</guid> </item> <item> <title> Members` affairs: general practice </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=13346</link> <description> <![CDATA[ <p> 1995 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=13346</guid> </item> <item> <title> `Raw deal over defective surveys` </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=14013</link> <description> <![CDATA[ <p> 1995 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=14013</guid> </item> <item> <title> Milk quota advice </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=14938</link> <description> <![CDATA[ <p> 1995 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=14938</guid> </item> <item> <title> Rules of conduct </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=14996</link> <description> <![CDATA[ <p> 1995 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=14996</guid> </item> <item> <title> Compulsory arbitration scheme approved </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=18212</link> <description> <![CDATA[ <p> 1995 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=18212</guid> </item> <item> <title> Call for house purchase reform </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=20687</link> <description> <![CDATA[ <p> 1994 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=20687</guid> </item> <item> <title> A touch of CLAS </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=24040</link> <description> <![CDATA[ <p> By Renton, J.H..<br /> 1994 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=24040</guid> </item> <item> <title> Gazumping complaints rise steeply </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=47956</link> <description> <![CDATA[ <p> 1994 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=47956</guid> </item> <item> <title> Association tenants` ombudsman </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=27264</link> <description> <![CDATA[ <p> 1993 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=27264</guid> </item> <item> <title> Complaints about estate agents </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=36654</link> <description> <![CDATA[ <p> 1992 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=36654</guid> </item> <item> <title> Ombudsman scheme. </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=89487</link> <description> <![CDATA[ <p> Salisbury, Wilts. OCEA 1992 .<br /> 8 items in folder ; 30cm. </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=89487</guid> </item> <item> <title> Ombudsman for estate agents </title> <dc:identifier>ISBN:</dc:identifier> <link>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=25619</link> <description> <![CDATA[ <p> 1991 </p> ]]> </description> <guid>https://rics.koha.openfifth.net/cgi-bin/koha/opac-detail.pl?biblionumber=25619</guid> </item> </channel> </rss>
