Institute of Customer Services [electronic resource]
Online resources: Summary: Web site for this organisation which aims to 'lead customer service performance and professionalism'. Includes details of research and publications and pages on NVQs and SVQs.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Online material | Virtual Online | WEB SITE (Browse shelf(Opens below)) | 1 | Available | 122793-1001 |
Web site for this organisation which aims to 'lead customer service performance and professionalism'. Includes details of research and publications and pages on NVQs and SVQs.