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	1.	Image from Google Jackets	Customer satisfaction and service delivery in the maintenance department of UK local authorities results of a case study [electronic resource] by O'Reilly, S. E Construction and Building Research Conference Dublin Institute of Technology, Dublin 4-5 September 2008 Proverbs, D. G Language: English Publication details: London RICS 2008 Online resources: View the item free of charge at www.rics.org Availability: Items available for loan: Virtual (1)Collection, call number: ONLINE PUBLICATION.
	2.	Image from Google Jackets	The profession of Surveying in Queensland by Reilly, S.E Language: English Publication details: Brisbane, Australia Institution of Surveyors 1970 Availability: Items available for loan: London (1)Collection, call number: SHELF 133.

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