Management a total quality perspective
Language: English Publication details: Cincinnati South-Western College Publishing 1995Description: xl, 760p. 27cmISBN:- 0538843446
- 658.562
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Book | London Books | 658.562 BOU (Browse shelf(Opens below)) | 1 | Available | 30069299 |
This American text integrates total quality management themes into current management theory and practice. Part one introduces the theory and practice of management. Part two deals with strategic management issues. Part three looks at organisational structure and culture, and human resources management. Part four examines leadership, motivation, communication, teambuilding and organisational change. Part five concludes with methods for control and improvement. Includes case studies, references and a glossary.