| 000 | 00985cam a2200265 4500 | ||
|---|---|---|---|
| 008 | 020529n2002 000 0 eng u | ||
| 020 | _a185946114X | ||
| 035 | _a(Sirsi) u118211 | ||
| 041 | _aeng. | ||
| 050 | _a720.68 | ||
| 100 | _aCarmichael, S. | ||
| 245 | 2 | _aA guide to successful client relationships | |
| 260 |
_aLondon _bRIBA Publications _c2002 |
||
| 300 |
_a115p. _c25cm. |
||
| 350 | _a12 | ||
| 490 | _aRIBA Small Practices Series | ||
| 520 | _aDemonstrates how small architectural practices can maintain their competitive edge by being client-centred. Based on in-depth interviews with many clients and small practitioners, details every aspect of the client-architect relationship to distil 'customer service' best practice. | ||
| 650 | _aCLIENT RELATIONS | ||
| 650 | _aRELATIONSHIP MANAGEMENT | ||
| 650 | _aARCHITECTURAL PRACTICES | ||
| 650 | _aSMALL PRACTICES | ||
| 650 | _aCUSTOMER SERVICES | ||
| 690 | _aMANAGEMENT-BUSINESS MANAGEMENT | ||
| 942 | _n0 | ||
| 999 |
_c102111 _d102111 |
||