| 000 | 01054cam a2200229 4500 | ||
|---|---|---|---|
| 008 | 030407n1996 000 0 eng u | ||
| 020 | _a0875846513 | ||
| 035 | _a(Sirsi) u121916 | ||
| 041 | _aeng. | ||
| 050 |
_a658.409 _c18 |
||
| 100 | _aKaplan, Robert S. | ||
| 245 | _aTranslating strategy into action: the balanced scorecard | ||
| 260 |
_aBoston _bHarvard Business School Press _c1996 |
||
| 300 |
_axi, 322p. _c25cm. |
||
| 350 | _a21.99 | ||
| 520 | _aClaims to present a management system that can channel the energies, abilities and specific knowledge held by people throughout an organisation towards achieving long-term strategic goals. Through case studies shows how to use measures in four categories - financial performance, customer knowledge, internal business processes, and learning and growth - to align individual, organisational and cross-departmental initiatives. | ||
| 650 | _aMANAGEMENT TECHNIQUES | ||
| 650 | _aMANAGEMENT SYSTEMS | ||
| 690 | _aMANAGEMENT-BUSINESS MANAGEMENT | ||
| 700 | _aNorton, David P. | ||
| 942 | _n0 | ||
| 999 |
_c102762 _d102762 |
||