000			01318cam a2200229 4500
001			J122134
008			030429n2003 000 0 eng u
035			_a(Sirsi) u122134
041			_aeng
050			_a352.5 _c18
110			_aKPMG
245			_aHousing Corporation _bgood practice guide for RSLs addressing the performance of their DLOs
260			_aLondon _bHousing Corporation _c2003
520			_aA good practice guide aiming to give registered social landlords (RSLs) a methodology they can use to review and benchmark the performance of their direct labour organisations. Arranged in 10 sections the guide outlines a high level diagnostic, overall objectives of the repairs service, the strategic approach of the DLO, reporting procedures, work planning and systems, human resource management and presents management information. View at www.housingcorplibrary.org.uk.
650			_aDIRECT LABOUR ORGANISATIONS
650			_aSOCIAL HOUSING
690			_aBlock management _96220
690			_aBUILDING AND CONSTRUCTION-REPAIRS AND MAINTENANCE
710			_aHousing Corporation
856			_uhttps://www.housingcorplibrary.org.uk/housingcorp.nsf/AllDocuments/8ECE498357C017D280256D090057A986/$FILE/dloHousingCorpReport.pdf _vView the report (pdf) on the Housing Corporation website...
942			_n0
999			_c102782 _d102782