000 01253cam a2200241 4500
008 031029n2003 000 0 eng u
020 _a0750649496
035 _a(Sirsi) u124129
041 _aeng
050 _a658.562
_c18
100 _aDobb, F. P.
245 _aISO 9001: 2000
_bquality registration step-by-step
250 _a3rd ed.
260 _aOxford
_bElsevier Butterworth-Heinemann
_c2003
300 _a281p.
_c30cm.
350 _a29.99
520 _aThis practical manual provides detailed steps on successfully achieving or upgrading to ISO 9001: 2000 "Quality management systems: requirements". Explains the fundamentals of quality, the reasons for it and the practicalities of gaining or updating ISO 9001 registration. Includes notes on writing the quality policy manual and operating procedures and training internal auditors. Also looks at the role of the quality assurance manager and the relationship between ISO 9000 and total quality management. Appendices include useful contacts, definitions, a draft quality manual, and a draft model to prepare operating procedures.
650 _aQUALITY MANAGEMENT SYSTEMS
650 _aQUALITY ASSURANCE
650 _aISO 9001: 2000
690 _aQUALITY ASSURANCE
942 _n0
999 _c103159
_d103159