| 000 | 01050cam a2200229 4500 | ||
|---|---|---|---|
| 001 | J125768 | ||
| 008 | 040406n2004 000 0 eng u | ||
| 035 | _a(Sirsi) u125768 | ||
| 041 | _aeng | ||
| 050 |
_a333.33 _c18 |
||
| 110 |
_aOffice of Fair Trading _91355 |
||
| 245 |
_aEstate agency market in England and Wales _h[electronic resource] |
||
| 260 |
_a[S.l.] _bOFT _c2004 |
||
| 520 | _aThis market study examines how well the residential estate agency market is working for consumers and makes recommendations to address problem areas. Looks at competition in the market, levels of customer satisfaction, and the effectiveness of relevant legislation in tackling misconduct and unfit agents. | ||
| 650 | _aESTATE AGENTS | ||
| 650 | _aCUSTOMER SATISFACTION | ||
| 650 | _aRESIDENTIAL ESTATE AGENCY | ||
| 650 | _aESTATE AGENTS ACT 1979 | ||
| 690 | _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE | ||
| 856 |
_uhttps://www.oft.gov.uk/shared_oft/reports/consumer_protection/oft693.pdf _zView the study at www.oft.gov.uk |
||
| 942 | _n0 | ||
| 999 |
_c103469 _d103469 |
||