000			01599cam a2200421 4500
002			4908
008			040506n1998 000 0 eng u
020			_a0582307767
035			_a(Sirsi) u126128
041			_aeng
050			_a690.3 _c18
100			_aMcCabe, Steven
245			_aQuality improvement techniques in construction
260			_aHarlow _bLongman _c1998
300			_ax, 230p. _c24cm.
350			_a18.89
505			_aWhat is quality management?
505			_aThe historical development of quality management
505			_aThe gurus of quality management
505			_aThe use of quality assurance
505			_aThe importance of quality managers
505			_aFrom quality assurance to Total Quality Management (TQM): achieving a change in culture
505			_aThe importance of people
505			_aLeadership for TQM
505			_aUsing quality improvement techniques
505			_aOther ways to achieve improvement
505			_aLooking to the future: is there life after TQM
505			_aQuality management in the construction industry: practical applications
505			_aThe journey to TQM: contractors' experiences
520			_aAimed at students of the built environment, this book explains the techniques of quality management and looks at their application in the construction industry. References.
650			_aQUALITY MANAGEMENT
650			_aCONSTRUCTION INDUSTRY
650			_aQUALITY ASSURANCE
650			_aISO 9000
650			_aTOTAL QUALITY MANAGEMENT
690			_aBUILDING AND CONSTRUCTION-MANAGEMENT
942			_n0
999			_c103567 _d103567