000 01259cam a2200217 4500
001 ##L132049
008 051221n2000 000 0 eng u
035 _a(Sirsi) u132049
041 0 _aeng
100 1 _aD'Arcy, Eamonn
100 1 _aKaleva, Hanna
100 1 _aOlkkonen, Olli
100 1 _aKeogh, Geoff
100 1 _aRoulac, Stephen
245 0 0 _aProduct innovation in professional business services: how does real estate services compare
260 _aLondon
_bRICS
_c2000
520 _aThis paper examines the concept of product innovation in the context of professional business services. In particular it assesses the respective roles of advances in information technology and organisational change as drivers of innovation. The growth of certain forms of PBS over the last decade and the emergence of new forms of PBS are viewed from the perspective of product innovation with changes in product characteristics and delivery mechanisms examined in terms of innovation drivers. The issues identified are then discussed in the context of real estate services with some tentative conclusion drawn on product innovation in the sector.
520 _aThis item is no longer available.
690 _aMANAGEMENT-BUSINESS MANAGEMENT
942 _n0
999 _c104992
_d104992