| 000 | 01508cam a22002295a 4500 | ||
|---|---|---|---|
| 001 | L140295 | ||
| 008 | 070917s2007 xxkd f 000 0 eng d | ||
| 035 | _a(Sirsi) u140295 | ||
| 041 | 0 | _aeng | |
| 050 | 0 | 4 | _a346.4104343 $2 18 |
| 110 | 1 |
_aUnited Kingdom _bDepartment for Communities and Local Government _94939 |
|
| 245 | 0 | 0 |
_aRespect standard for housing management _ba performance improvement toolkit for landlords _h[electronic resource] |
| 260 |
_aLondon _bDCLG _c2007 |
||
| 520 | _aPresents a selection of performance measures to develop and improve anti-social behaviour (ASB) services. Based on the Respect Standard, a cross-government strategy for tackling ASB. Provides 12 key indicators which service heads and ASB managers can use to measure their service. Provides advice on implementation and use of the measurement system, including five performance measurement categories. Suggests ways in which this information can be used to drive performance improvement. Provides advice on setting strategic aims and objectives. Includes sample and recommended questionnaires, optional indicators and performance measures and good practice sources. | ||
| 590 | _aKA | ||
| 651 | 4 |
_aUnited Kingdom _y |
|
| 690 |
_aBlock management _96220 |
||
| 710 | 2 |
_aHousemark Ltd _95161 |
|
| 710 | 2 |
_aSocial Landlords Crime and Nuisance Group _95348 |
|
| 856 | 4 | 0 |
_uhttps://www.communities.gov.uk/publications/housing/landlordtoolkit?version=1 _hView the item free of charge at www.communities.gov.uk... |
| 942 | _n0 | ||
| 999 |
_c107476 _d107476 |
||