000			01925cam a22002535a 4500
001			L146504
002			17752
008			090127s2008 xxkad f 001 0 eng d
020			_a9781859462973
035			_a(Sirsi) u146504
041	0		_aeng
100	1		_aMorgan, Bryan D.
245	0	0	_aDispute avoidance _ba non-confrontational approach to the management of construction contracts
260			_aLondon _bRIBA Publishing _c2008
300			_aviii, 159p. _bill. _c25cm.
350			_a30
505	2		_aIntroduction to dispute management -- The nature of disputes -- Potential sources of dispute -- Dispute avoidance techniques -- Dispute management
520			_aProvides a practical management primer for construction professionals in how to avoid and manage construction contract disputes in a non-confrontational way. Argues that running complex, high-value construction projects is demanding even when things run smoothly. Disputes are therefore unwelcome and can be exponentially damaging without due attention, so it pays to minimise the possibilities of them occurring in the first place, and failing this, use strategies to manage them effectively. Helps property professionals do this by identifying the types, causes and nature of disputes, and then offering a toolkit of simple management techniques to avoid costly alternative dispute resolution, arbitration or litigation procedures. The toolkit ranges from technical advice about contracts and good record keeping through to communication skills and managing expectations. Concludes by looking at what to do once a dispute exists, describing a range of techniques from dispute mapping and analytical problem-solving through to framing, negotiation and de-escalation.
521	2	0	_aAdvanced
590			_aKA
651		4	_aInternational
690			_aMANAGEMENT-DISPUTE AVOIDANCE, MANAGEMENT AND RESOLUTION-DISPUTE MANAGEMENT AND RESOLUTION
942			_n0
999			_c109204 _d109204