000			01568cad a22002295a 4500
001			E146762
008			090224s2009 xxk f 000 0 eng d
035			_a(Sirsi) u146762
041	0		_aeng
050	0	4	_a331.2 $2 18
110	2		_aOffice of Fair Trading _91355
245	0	0	_aProperty managers in Scotland _ba market study _h[electronic resource]
260			_a[S.l.] _bOFT _c2009
505	2		_aExecutive summary -- Introduction -- Overview of the property management sector in Scotland -- Competition -- Consumer information and satisfaction -- Land maintenance -- Recommendations -- Annexes: list of consultees and contributors; consumer survey; survey of property managers; market definition; choice and competition; regulatory and legislative review; international comparisons; Scottish House Conditions Survey; local authority use of planning agreements; local authority use of planning conditions; glossary
520			_aSets out the results of a market study carried out by the Office of Fair Trading into property management in Scotland. Examines whether consumers are able to switch their supplier, the information made available to property owners, and whether or not owners are able to satisfactorily resolve complaints or disputes. Makes recommendations for changes to help address the problems identified.
521			_aAdvanced
590			_aKA NTK
651		4	_aScotland _y1999-
690			_aBlock management _96220
856	4	0	_uhttps://www.oft.gov.uk/news/press/2009/12-09 _zView the report free of charge at www.oft.gov.uk...
942			_n0
999			_c109283 _d109283