000 01495cad a22002655a 4500
001 E148113
008 090730s2009 xxk f s000 0 eng d
020 _a9780755976065
035 _a(Sirsi) u148113
041 0 _aeng
050 0 4 _a306.1 $2 18
100 2 _aDiffley, Mark
245 0 0 _aIdentifying the priorities of tenants of social landlords
_h[electronic resource]
260 _aEdinburgh
_bScottish Government Social Research
_c2009
505 2 _aKey findings summary -- Introducton and context -- Overall priorities of tenants -- Making judgements on service quality -- Communication and tenant participation -- Awareness and perceptions of the Scottish Housing Regulator -- Conclusions and implications -- Annexes
520 _aPresents the results of research into the priorities of social housing tenants, to inform proposals for a Scottish Social Housing Charter and modernisation of the Scottish Housing Regulator. Found that tenants thought the provision of good quality accommodation was the highest priority, followed by a good day-to-day repairs service and dealing with anti-social behaviour.
521 _aAdvanced
590 _aKA
651 4 _aScotland
_y1999-
690 _aPROPERTY-RESIDENTIAL PROPERTY-DOMESTIC RESIDENTIAL PROPERTY-HOUSING
700 1 _aTreanor, Stephen
700 1 _aPawson, Hal
_cProfessor
856 4 0 _uhttps://www.scotland.gov.uk/Publications/2009/07/23173456/0
_zView the report free of charge at www.scotland.gov.uk...
942 _n0
999 _c109886
_d109886