000 01529cad a22002415a 4500
001 L148838
008 091116s2009 xxkd f s 000 0 eng d
035 _a(Sirsi) u148838
041 0 _aeng
050 0 4 _a338.47624 $2 22
110 2 _aOffice of Fair Trading
_91355
245 0 0 _aHome buying and selling market study
_bsurvey of local authority Trading Standards Services
_h[electronic resource]
260 _aLondon
_bOFT
_c2009
490 0 _aOFT
_vOFT1140c
505 2 _aExecutive summary -- Methodology -- Results -- Qualitative responses -- Annexe 1: Supplementary tables -- Annexe 2: Survey questionnaire
520 _aPresents results of Office of Fair Trading's survey of local authority trading standards services. This survey sought to find information on the nature of complaints, investigations and enforcement measures taken by the authorities. Part of the OFT's Market Study of Home Buying and Selling, this survey finds that 24% of estate agents were not complying with relevant regulations. Most complaints were related to accusations of non-respect of consumer protection law (see also L146790).
521 _aAdvanced
590 _aKA NTK
651 4 _aUnited Kingdom
_y
690 _aPROPERTY-RESIDENTIAL PROPERTY-ACQUISITION AND DISPOSAL OF RESIDENTIAL PROPERTY
856 4 0 _uhttps://webarchive.nationalarchives.gov.uk/20100402131720tf_/http://www.oft.gov.uk/advice_and_resources/resource_base/market-studies/current/buyingandselling
_zView the item free of charge at www.oft.gov.uk...
942 _n0
999 _c110257
_d110257