000			02110cad a22002295a 4500
001			L151322
008			101021s2010 xxk f 000 0 eng d
020			_a9781409825906
035			_a(Sirsi) u151322
041	0		_aeng
050	0	4	_a306.1 $2 18
110	2		_aUnited Kingdom _bDepartment for Communities and Local Government _94939
245	0	0	_aReview of social housing regulation _h[electronic resource]
260			_aLondon _bDCLG _c2010
505	2		_aSummary of findings -- Introduction -- Context -- A revised model of regulation -- Consumer protection -- Economic regulation -- Other functions fo the regulator -- Funding of regulation -- Institutional arrangements -- Implementation -- Suggested revised direction on tenant involvement and empowerment standard -- Visual representation of review proposals
520			_aReviews the functions of the Tenant Services Authority (TSA) and framework for social housing. Recommends the abolition of the TSA and the transfer of its regulatory function to the Home and Communities Agency (HCA). The role of consumer regulation should be refocused on setting clear service standards for social landlords and addressing serious failures against those standards. Local mechanisms should be used to address routine problems, with an enhanced role for elected councillors, MPs and tenant panels in the complaints process. This will enable tenants to hold their landlord to account and press for better services. Inspection of social landlords should only be used where there are grounds to suspect a serious failure against the standards, but the regulator should be free to commission inspections from the open market.In order to maintain lender confidence and protect taxpayers, proactive economic regulation of housing associations should continue as now but with more focus on value for money for the taxpayer.
590			_aKA NTK
651		4	_aEngland _y886-
690			_aResidential property _96266
856	4	0	_uhttps://www.communities.gov.uk/documents/housing/pdf/1742903.pdf _zView this item free of charge at www.communities.gov.uk
942			_n0
999			_c111293 _d111293