000			02109cad a2200265 4500
001			L159408
008			170331n2017 000 0 eng u
035			_a(Sirsi) u159408
041			_aeng
110	2		_aOccupiers Journal Limited _96144
245	0	0	_aRaising the Bar: _bFrom occupational excellence to strategic impact in FM _h[electronic resource]
260			_aLondon _bRICS _c2017
490		0	_aRaising the Bar _vIII
490		0	_aRICS Research
520			_aThe third study in the Raising the Bar series of reports on facilities management issues. Identifies the key issues facing the facilities management sector and puts ways forward for how FM can build recognition and understanding. The main challenges & actions identified include: The need to move beyond a cost-centre mentality and build recognition for the value and ROI that excellent, well-supported FM can bring. The need to take on the strategic challenge of championing workplace effectiveness, workforce productivity and well-being. The need to recruit new talent to replace an ageing workforce.The need to recognise the need for relationship management skills in addition to those of operational service delivery. The need to adopt and apply new technologies to enhance the management of facilities and to create new kinds of workplaces. Raising the Bar III is a joint collaboration with IFMA. Part I (L158285) and Part II (L158282).
650	2	4	_aStrategic Facilities Management
651		4	_aENGLAND AND WALES
690			_aFacilities management _96240
700	1		_aWare, J. P.
700	1		_aCarder, Paul
710	1		_aRoyal Institution of Chartered Surveyors _94900
856	4	0	_uhttps://www.rics.org/globalassets/rics-website/media/knowledge/research/research-reports/raising-the-bar-iii-from-operational-excellence-to-strategic-impact-in-fm-rics.pdf _zView the report free of charge at www.rics.org
856	4	0	_uhttps://www.rics.org/globalassets/rics-website/media/knowledge/research/research-reports/raising-the-bar-executive-summary-rics.pdf _zView the executive summary free of charge at www.rics.org
942			_n0
999			_c115874 _d115874