000 01145cam a2200229 4500
001 WB@3612-669
008 041020n2004 000 0 eng u
035 _a(Sirsi) u127779
245 _aIndependent redress system
260 _c2004
490 _aEstate Agent
_vOctober 2004, 7(1)
520 _aFollowing a six-month internal consultation, the National Association of Estate Agents has decided to set up an independent redress system. This will allow anyone who has a valid complaint concerning a member agent to potentially receive financial compensation. The NAEA's current disciplinary system deals with the cause of any complaints by heavily fining or expelling members and under the new system they will now also be able to deal with the effect of the complaint by potentially compensating the complainant. Visit http://www.naea.co.uk for more information.
590 _aWB
590 _aWB
650 _aNATIONAL ASSOCIATION OF ESTATE AGENTS
650 _aESTATE AGENTS
650 _aPROFESSIONAL BODIES
650 _aRESIDENTIAL ESTATE AGENTS
650 _aCOMPLAINTS
690 _aPROFESSIONAL PRACTICE
942 _n0
999 _c118203
_d118203