000 00739cab a2200241 4500
001 ABS56399
008 090401t1996 xxu||||| |||| 00| 0 eng d
035 _a(Sirsi) u23333
041 _aeng
100 _aLee, M.
245 _aDo you really know all about client care?
260 _c1996
350 _a0
490 _aProperty Week
_v57(10) 6 December 1996, 22-23(2)
520 _aDiscusses the reasons why client care programmes within firms fail and what can be done to make them more successful.
650 _aCLIENT CARE
650 _aCUSTOMER CARE
650 _aPRACTICE MANAGEMENT
650 _aSURVEYING FIRMS
690 _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE
942 _n0
948 _c04/03/1997
999 _c15600
_d15600