000 00678cab a2200205 4500
001 WB2727-16
008 090401t1991 xxu||||| |||| 00| 0 eng d
035 _a(Sirsi) u34318
041 _aeng
245 _aHousing complaints
260 _c1991
350 _a0
490 _aDaily Telegraph
_v10/7/91 p6
490 _aTimes
_v10/7/91 p2
520 _aAccording to a report by the National Consumer Council council and housing association tenants are reluctant to complain to the landlord because of their unhelpful attitude or because tenants are uncertain of the complaints procedure .
650 _aREPAIRS
690 _aHOUSING
942 _n0
948 _c04/03/1997
999 _c22750
_d22750