| 000 | 00794cab a2200241 4500 | ||
|---|---|---|---|
| 001 | ABS44008 | ||
| 008 | 090401t1991 xxu||||| |||| 00| 0 eng d | ||
| 035 | _a(Sirsi) u44733 | ||
| 041 | _aeng | ||
| 100 | _aArmitage, B. | ||
| 245 | _aReady to compete on service quality | ||
| 260 | _c1991 | ||
| 350 | _a0 | ||
| 490 |
_aEstates Times _v(1079) 18 January 1991, 12(1) |
||
| 520 | _aExplains the concept of service quality and describes how it can help chartered surveyors to safeguard their business with major clients in an increasingly competitive market. | ||
| 650 | _aCLIENTS | ||
| 650 | _aPRACTICE MANAGEMENT | ||
| 650 | _aPROFESSIONAL SERVICES | ||
| 690 | _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE | ||
| 700 | _aPattison, A. | ||
| 942 | _n0 | ||
| 948 | _c04/03/1997 | ||
| 999 |
_c28425 _d28425 |
||