| 000 | 00682cab a2200217 4500 | ||
|---|---|---|---|
| 001 | WB3226-30 | ||
| 008 | 090401t1996 xxu||||| |||| 00| 0 eng d | ||
| 035 | _a(Sirsi) u44945 | ||
| 041 | _aeng | ||
| 245 | _aWhat price customer satisfaction? | ||
| 260 | _c1996 | ||
| 350 | _a0 | ||
| 490 |
_aNegotiator _v11(3) 28 June 1996, 10(1) |
||
| 520 | _aOutlines ways in which the estate agent can (and should) implement customer care tactics in order to maintain a competitive edge. | ||
| 650 | _aCOMPETITIVE ADVANTAGE | ||
| 650 | _aCUSTOMER CARE | ||
| 650 | _aESTATE AGENCY | ||
| 690 | _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE | ||
| 942 | _n0 | ||
| 948 | _c04/03/1997 | ||
| 999 |
_c28566 _d28566 |
||