000 00717cab a2200205 4500
001 WB2826-44
008 090401t1992 xxu||||| |||| 00| 0 eng d
035 _a(Sirsi) u49627
041 _aeng
245 _aChanges at English Heritage
260 _c1992
350 _a0
490 _aDaily Telegraph
_v2 July 1992, 18(1)
520 _aEnglish Heritage has published standards of service in line with the principles of the Citizen`s Charter, which require staff to respond more quickly and efficiently to people contacting the organisation.
650 _aCITIZENS CHARTER
650 _aENGLISH HERITAGE
690 _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE
942 _n0
948 _c04/03/1997
999 _c31068
_d31068