000 00779cab a2200217 4500
001 ABS45634
008 090401t1991 xxu||||| |||| 00| 0 eng d
035 _a(Sirsi) u54125
041 _aeng
100 _aMorris, H.
245 _aAgreeing on quality
260 _c1991
350 _a0
490 _aSurveyor
_v176(5170) 21 November 1991, 6(1)
520 _aLooks at Service Level Agreements (SLA) as a way of ensuring quality and costing of services between different local authority departments in the light of compulsory competitive tendering of professional services in the near future.
650 _aLOCAL AUTHORITIES
650 _aSERVICE LEVEL AGREEMENTS
690 _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE
942 _n0
948 _c04/03/1997
999 _c33190
_d33190