000 00776cab a2200241 4500
001 WB3004-23
008 090401t1994 xxu||||| |||| 00| 0 eng d
035 _a(Sirsi) u58519
041 _aeng
100 _aWestbrook, T.
245 _aReacting to the needs of customers
260 _c1994
350 _a0
490 _aCSW - The Property Week
_v46(3) 20 January 1994, 49(1)
520 _aCustomer panels and customer comment cards are ways, in which shopping centre managers can monitor the requirements of customers.
650 _aCUSTOMER CARE
650 _aSHOPPING CENTRE MANAGEMENT
650 _aSHOPPING CENTRES
690 _aCOMMERCIAL PROPERTY-MANAGEMENT
690 _aPROPERTY-COMMERCIAL PROPERTY-RETAIL PROPERTY
942 _n0
948 _c04/03/1997
999 _c35745
_d35745