000 00648cab a2200193 4500
001 WB2636-48
008 090401t1990 xxu||||| |||| 00| 0 eng d
035 _a(Sirsi) u61337
041 _aeng
245 _aOmbudsman for estate agents
260 _c1990
350 _a0
490 _aFinancial Times
_v12/9/90 p8
490 _aTimes
_v13/9/90 p3(2)
520 _aFifteen large estate agency chains representing mainly financial institutions have announced the appointment of an ombudsman , David Quayle, to handle customer complaints .
690 _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE
942 _n0
948 _c04/03/1997
999 _c37979
_d37979