000 00685cab a2200193 4500
001 WB2524-24
008 090401t1989 xxu||||| |||| 00| 0 eng d
035 _a(Sirsi) u62176
041 _aeng
245 _aEstate agents appoint omsbudsman
260 _c1989
350 _a0
490 _aFinancial Times
_v17/6/89 p5 Daily Telegraph 17/6/89 p24 (2)
520 _aEleven leading estate agency chains are to appoint an omsbudsman to deal with customers` complaints. Examines whether such a move is enough to improve the image of the profession.
650 _aESTATE AGENTS
690 _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE
942 _n0
948 _c04/03/1997
999 _c38627
_d38627