| 000 | 00801cab a2200241 4500 | ||
|---|---|---|---|
| 001 | WB2739-15 | ||
| 008 | 090401t1991 xxu||||| |||| 00| 0 eng d | ||
| 035 | _a(Sirsi) u8063 | ||
| 041 | _aeng | ||
| 245 | _aStirling introduces customer contracts | ||
| 260 | _c1991 | ||
| 350 | _a0 | ||
| 490 |
_aScotsman _v8 October 1991, 4(1) |
||
| 520 | _aStirling DC has launched a six month pilot customer contracts scheme which if successful, plans to develop into a full scale citizens charter. Scheme could be extended to other services, and is the first one in Scotland. | ||
| 650 | _aCITIZENS CHARTER | ||
| 650 | _aCUSTOMER CONTRACTS | ||
| 650 | _aLOCAL GOVERNMENT | ||
| 650 | _aPUBLIC ACCOUNTABILITY | ||
| 650 | _aSCOTLAND | ||
| 690 | _aECONOMIC AND SOCIAL | ||
| 942 | _n0 | ||
| 948 | _c04/03/1997 | ||
| 999 |
_c4913 _d4913 |
||