000 00705cab a2200241 4500
001 WB3323-42
008 090401t1997 xxu||||| |||| 00| 0 eng d
035 _a(Sirsi) u78837
041 _aeng
245 _aService with a smile
260 _c1997
350 _a0
490 _aProperty Week
_v59(10) 6 June 1997, 72(1)
520 _aSurveyors are urged to take on a greater service attitude, if they wish to retain their clients.
650 _aABOUT RICS-RICS MEMBERS
650 _aCUSTOMER CARE
650 _aMARKETING
650 _aPROFESSIONAL SKILLS
650 _aSERVICE CULTURE
690 _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE
942 _n0
948 _c10/06/1997
999 _c49551
_d49551