000 01046cab a2200277 4500
001 ABS57558
008 090401t1997 xxu||||| |||| 00| 0 eng d
035 _a(Sirsi) u80711
041 _aeng
100 _aGunning, J.G.
245 _aCosts and benefits of achieving business excellence in construction organisations
260 _c1997
350 _a0
490 _aJournal of Financial Management of Property and Construction
_v2(1) March 1997, 45-58(13)
520 _aExamines the process of Total Quality Management (TQM) and discusses how and where it can be applied to the construction process. The paper also looks at a range of measures of quality including benchmarking and self-assessment. References.
650 _aBENCHMARKING
650 _aBUSINESS EXCELLENCE
650 _aCONSTRUCTION COMPANIES
650 _aCOST BENEFIT ANALYSIS
650 _aQUALITY ASSURANCE
650 _aTOTAL QUALITY MANAGEMENT
650 _aTOTAL QUALITY MANAGEMENT
690 _aBUILT ENVIRONMENT
942 _n0
948 _c08/09/1997
999 _c50813
_d50813