| 000 | 00862cab a2200265 4500 | ||
|---|---|---|---|
| 001 | ABS52581 | ||
| 008 | 090401t1995 xxu||||| |||| 00| 0 eng d | ||
| 035 | _a(Sirsi) u85337 | ||
| 041 | _aeng | ||
| 100 | _aMcKim, R.A. | ||
| 245 | _aApplying total quality management to the North American construction industry | ||
| 260 | _c1995 | ||
| 350 | _a0 | ||
| 490 |
_aCost Engineering _v37(3) March 1995, 24-28(5) |
||
| 520 | _aDraws on conclusions of university research into the effectiveness of TQM techniques to argue for change in the American and Canadian construction industries. | ||
| 650 | _aCLIENT SATISFACTION | ||
| 650 | _aQUALITY MANAGEMENT | ||
| 650 | _aSATISFACTION | ||
| 650 | _aTOTAL QUALITY MANAGEMENT | ||
| 690 | _aBUILT ENVIRONMENT | ||
| 690 | _aOVERSEAS-NORTH AMERICA | ||
| 700 | _aKiani, H. | ||
| 942 | _n0 | ||
| 948 | _c04/03/1997 | ||
| 999 |
_c53658 _d53658 |
||