000 00885cab a2200265 4500
001 ABS58625
008 090401t1998 xxu||||| |||| 00| 0 eng d
035 _a(Sirsi) u85725
041 _aeng
100 _aKennie, T.
245 _aClient service and marketing
260 _c1998
350 _a0
490 _aTEN Magazine
_v(11) April 1998, 8(3)
520 _aOne of a series of articles on practice management. Looks at how to measure the success of client service and marketing of the practice, how to obtain feedback on client service and how to development a client service strategy.
650 _aCLIENT SERVICE STRATEGY
650 _aCUSTOMER CARE
650 _aFEEDBACK
650 _aMARKETING
650 _aPRACTICE MANAGEMENT
690 _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE
700 _aPrice, I.
942 _n0
948 _c22/04/1998
999 _c53928
_d53928