| 000 | 00827cab a2200265 4500 | ||
|---|---|---|---|
| 001 | ABS58777 | ||
| 008 | 090401t1998 xxu||||| |||| 00| 0 eng d | ||
| 035 | _a(Sirsi) u86265 | ||
| 041 | _aeng | ||
| 100 | _aKennie, T. | ||
| 245 | _aClient service and marketing | ||
| 260 | _c1998 | ||
| 350 | _a0 | ||
| 490 |
_aTEN Magazine _v(11) April 1998, 6-8(3) |
||
| 520 | _aLooks at how practices can obtain client feedback on their satisfaction of the service, and how such review systems are a necessary part of the overall marketing aims. | ||
| 650 | _aCLIENT SATISFACTION | ||
| 650 | _aINTERNAL AUDITS | ||
| 650 | _aMARKETING | ||
| 650 | _aPERFORMANCE | ||
| 650 | _aPRACTICE MANAGEMENT | ||
| 690 | _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE | ||
| 700 | _aPrice, I. | ||
| 942 | _n0 | ||
| 948 | _c19/05/1998 | ||
| 999 |
_c54267 _d54267 |
||