| 000 | 00882cab a2200265 4500 | ||
|---|---|---|---|
| 001 | ABS59411 | ||
| 008 | 090401t1998 xxu||||| |||| 00| 0 eng d | ||
| 035 | _a(Sirsi) u89419 | ||
| 041 | _aeng | ||
| 245 | _aRinging the changes | ||
| 260 | _c1998 | ||
| 350 | _a0 | ||
| 490 |
_aProperty Week _v63(26) 23 October 1998, 34-50(7) |
||
| 520 | _aLooks at changing trends in the UK call centre market. Reviews their growth, and influences from outsourcing, telemarketing and the Internet. Compares current practice with the more advanced US market. Shows how their design has improved in recent years. Case study. | ||
| 650 | _aCALL CENTRES | ||
| 650 | _aCALLFLEX | ||
| 650 | _aINTERNET | ||
| 650 | _aLAYOUT | ||
| 650 | _aOFFICE DESIGN | ||
| 650 | _aOUTSOURCING | ||
| 650 | _aTELEMARKETING | ||
| 690 | _aPROPERTY-COMMERCIAL PROPERTY | ||
| 942 | _n0 | ||
| 948 | _c03/11/1998 | ||
| 999 |
_c56564 _d56564 |
||