| 000 | 00809cab a2200241 4500 | ||
|---|---|---|---|
| 001 | WB3444-07 | ||
| 008 | 090401t1998 xxu||||| |||| 00| 0 eng d | ||
| 035 | _a(Sirsi) u89824 | ||
| 041 | _aeng | ||
| 245 | _aQuality is the key | ||
| 260 | _c1998 | ||
| 350 | _a0 | ||
| 490 |
_aHerald _v19 November 1998, 29(1) |
||
| 520 | _aThe Chairman of the UK Call Centre Association predicts that the sector will grow by between 30% and 40% each year for the next few years. But he suggests that the quality of service provided by the centres will be an important factor. | ||
| 650 | _aCALL CENTRES | ||
| 650 | _aGLASGOW | ||
| 650 | _aOFFICE BUILDINGS | ||
| 650 | _aQUALITY MANAGEMENT | ||
| 650 | _aUK CALL CENTRE ASSOCIATION | ||
| 690 | _aPROPERTY-COMMERCIAL PROPERTY | ||
| 942 | _n0 | ||
| 948 | _c19/11/1998 | ||
| 999 |
_c56863 _d56863 |
||